Softcity Group Support Center

Need Help?

This support portal serves users of all mobile applications, software platforms, websites, and digital services developed, owned, or operated by Softcity De Luxe Limited under the Softcity Group brand.

If you are experiencing technical difficulties, account issues, billing concerns, or have questions about any Softcity Group product, our support team is available to assist.

Contact Support

Support Information

Email:
projects@softcitygroup.com

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM WAT

When Contacting Support

Please include:

• Your name
• Email address associated with your account
• Application or service name
• Description of the issue
• Screenshots if applicable
• Device type and operating system

Privacy Questions

For privacy, security, or data-related inquiries, please email:

projects@softcitygroup.com